Nice hotel . Staff were pleasant . Good location
Tara
مارس 2025
Friendly and comfy bar. Bar food quite good. Restaurant food was also good, but we had to wait longer than expected for it to arrive, as apparently was a large party in the function room. Nice pool and jacuzzi.
Navjot
أبريل 2025
Just wished there were more cooked vegetarian options at breakfast. Bathroom was kind of small and the shower barely had any power as the way the shower was designed, it would flood if it had power. Some of the reviews stating the hotel are not dog friendly is a complete lie. They gave us dog treats at every opportunity. You can't go in the main restaurant at dinner but you can book and just in the bar area with the main dinner menu which I actually preferred. The breakfast restaurant has an area for dogs and they greet you with more dog treats. Obviously the spa is off limits but that's it. Lovely grounds to take dog for a walk or if you cross the road and go up this side road, there's a lovely forest.
Ashleigh
أبريل 2025
Breakfast was good, but bacon was underdone. Would be helpful to know if omelettes available. Room was spacious but sound insulation poor, doors banging and flooring creaking, much noise bridging and transference. Was not clear if lifts were available, needs to be made more clear.
Ramesh
يوليو 2024
Good location - easy to get to Bourton in the water etc and easy to get to Cheltenham and Gloucester. Spacious room, very large bed. Friendly easy check in. Had dinner in the pub the first night. Easy to get an Uber into Cheltenham for dinner in 2nd night.
Charlotte
فبراير 2025
Parking - plenty of spaces. Hotel - clean and tidy. Reception - Efficient and friendly and we were offered a hot cookie upon arrival which was great. Breakfast was included in the price. This wasn't mentioned upon booking the stay so was a lovely surprise. Lovely room- elegant , clean and lovely view on to the garden. Stunning hotel. Breakfast- good range of food and had a window seat looking out on the garden. Great coffee available in the room. Checkout was easy and friendly. Plenty of facilities ( gym/swimming pool etc) if you wanted them.
D
يناير 2025
Staff were friendly room was good and access to spa was nice. I did request if there was anything staff could do as we were celebrating and they were able to offer complimentary cake and a banner which was a lovely touch and I wasn’t expecting it at all as when I’d asked I was offered options to purchase things which I decided against
Briony
فبراير 2025
Staff very friendly and helpful. Bed and pillows were really comfortable. Asked for an upgrade as first room was two flights of stairs down and window was facing a wall. Had a lovely meal in the restaurant on the last night which was excellent. Only had breakfast the last morning which was nice with a good variety.
John
أبريل 2023
The property was very clean and tidy, staff were very welcoming and helpful. Bed was very comfortable. Evening meal in the restaurant was delicious and staff were very attentive. Breakfast selection was fantastic and again the staff were very professional and welcoming.
Megan
فبراير 2025
Great hotel, undergoing a refurbishment when we visited. Once the refurbishment is complete we would definitely stay again! Our room was tricky to get to, due to building work obstructing the normal route, better signage would have been helpful! Comfy bed, good breakfast and all staff super helpful and friendly. The room was clean, but tired (especially the bathroom) which will doubtless be addressed in the refurb. The room was very hot for our October stay (air con due as part of the refurb). The adjoining 'Clocktower' pub restaurant is good value for a meal, (just don't expect any salad options!) The option of using the hotel pool whilst staying was a bonus!
Fiona
نوفمبر 2024