DoubleTree by Hilton Cheltenham
Mitä vieraat sanovat
Nice hotel . Staff were pleasant . Good location
Tara
maaliskuu 2025
Breakfast was good, but bacon was underdone. Would be helpful to know if omelettes available. Room was spacious but sound insulation poor, doors banging and flooring creaking, much noise bridging and transference. Was not clear if lifts were available, needs to be made more clear.
Ramesh
heinäkuu 2024
Good location - easy to get to Bourton in the water etc and easy to get to Cheltenham and Gloucester. Spacious room, very large bed. Friendly easy check in. Had dinner in the pub the first night. Easy to get an Uber into Cheltenham for dinner in 2nd night.
Charlotte
helmikuu 2025
Parking - plenty of spaces. Hotel - clean and tidy. Reception - Efficient and friendly and we were offered a hot cookie upon arrival which was great. Breakfast was included in the price. This wasn't mentioned upon booking the stay so was a lovely surprise. Lovely room- elegant , clean and lovely view on to the garden. Stunning hotel. Breakfast- good range of food and had a window seat looking out on the garden. Great coffee available in the room. Checkout was easy and friendly. Plenty of facilities ( gym/swimming pool etc) if you wanted them.
D
tammikuu 2025
Staff were friendly room was good and access to spa was nice. I did request if there was anything staff could do as we were celebrating and they were able to offer complimentary cake and a banner which was a lovely touch and I wasn’t expecting it at all as when I’d asked I was offered options to purchase things which I decided against
Briony
helmikuu 2025
Staff very friendly and helpful. Bed and pillows were really comfortable. Asked for an upgrade as first room was two flights of stairs down and window was facing a wall. Had a lovely meal in the restaurant on the last night which was excellent. Only had breakfast the last morning which was nice with a good variety.
John
huhtikuu 2023
The property was very clean and tidy, staff were very welcoming and helpful. Bed was very comfortable. Evening meal in the restaurant was delicious and staff were very attentive. Breakfast selection was fantastic and again the staff were very professional and welcoming.
Megan
helmikuu 2025
Great hotel, undergoing a refurbishment when we visited. Once the refurbishment is complete we would definitely stay again! Our room was tricky to get to, due to building work obstructing the normal route, better signage would have been helpful! Comfy bed, good breakfast and all staff super helpful and friendly. The room was clean, but tired (especially the bathroom) which will doubtless be addressed in the refurb. The room was very hot for our October stay (air con due as part of the refurb). The adjoining 'Clocktower' pub restaurant is good value for a meal, (just don't expect any salad options!) The option of using the hotel pool whilst staying was a bonus!
Fiona
marraskuu 2024
This was an excellent place to stay. The staff were really friendly and all facilities exceeded our expectations. The bedroom was clean and comfortable. We had a dog with us and there was plenty of room to put his crate for the night. Also, the staff went out of their way to say we could have breakfast upstairs in the bar area with our dog. Upon arrival we had cookies given to us! A real treat! Our overall impression is that this is a happy place for staff to work as they were all so courteous, friendly and went out of their way to look after their customers. A big thank you for this.
Trisha
lokakuu 2024
We came to stay on Thursday 21st November for our son's Graduation the next day at Cheltenham Racecourse. The hotel was lovely and the best part was that we had an additional bed in our room for our son which made it such a lovely time together to celebrate the end of his university time. We enjoyed a lovely meal in the restaurant as it was freezing cold and we did not want to venture into town as it was so cold. We are glad we did because the meal was excellent.
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marraskuu 2024
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